Reference

Terms and Conditions That Govern Your cun999 Account

These terms set out how your cun999 account works — what we allow, what we ask of you, and how we handle things when questions come up. Access to the platform depends on local law and is available only where local law permits.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region access onlySubject to local lawUpdated when rules change

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CONTACT PATHS

How to Reach Us About These Terms

If a term is unclear, or you want to flag a concern about how your account is being handled, our support team is the right place to start. You can reach us through live chat, email, or our in-app message channel. We aim to respond to terms-related queries with a clear answer, not a copy-paste redirect.

Live Chat Start a live chat session directly from your account dashboard. This is the quickest path for questions about account rules or transaction disputes.

Email Support Send a detailed query to our support email address shown in your account settings. We respond to terms and account-use questions via email as well.

In-App Messaging Use the message icon inside your account to attach screenshots or transaction references when raising a terms-related concern about a DANA, OVO, or GoPay transaction.

HOW WE OPERATE

Account Security, Data and Your Rights

These terms exist to protect both sides. Here is how we handle the four areas that matter most to your account: data retention, security practices, cookie use, and how you request changes to your account details.

Data Retention

We keep account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of stored data through our support channel.

Account Security

Your account is protected with password authentication and OTP verification at login. If you notice unfamiliar activity, lock your account immediately via settings and contact support.

Cookie Policy

We use cookies to keep your session active and remember your deposit method — for example, if you last used GoPay, that preference is stored. You can manage cookie settings in your browser.

Requesting Account Changes

To update your registered wallet — switching from OVO to DANA, for example — submit a request through live chat with your account ID and wallet details. Verification is required before any change takes effect.

What These Terms Actually Cover

cun999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on cun999, you agree to these terms in full. They apply to every action on your account — from your first deposit using DANA, OVO, or GoPay, to withdrawals, session activity, and any communication you send through our support channels. Eligibility is

1
not automatic. You confirm that access is permitted under the laws of your region, and that you are opening and using the account on your own behalf. We do not accept accounts operated by a third party on someone else's behalf. Deposits made through local e-wallet
2
rails — including DANA, OVO, and GoPay — are subject to the same account terms as any other funding method. The currency, transaction limits, and processing path for each wallet are displayed at the point of deposit inside your account. We may update these terms when
3
our operating conditions or local regulations change. When that happens, we post the revised version at this address. Continued use of the account after a change is posted counts as acceptance. If you disagree with any update, the correct step is to stop using the account
4
and contact our support team to close it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About cun999 Terms

Below are the questions we see most often about how these terms work in practice — covering eligibility, wallet rules, account changes, and what happens when terms are updated.

Yes. All deposit methods — including DANA, OVO, and GoPay — fall under these account terms. The specific transaction limits for each wallet are shown at the deposit screen inside your account.

We post the updated version on this page. If you continue using your account after the update, that counts as acceptance. If you disagree, contact support to close your account before continuing.

No. Your account must be used solely by you. Third-party access is a breach of these terms. If we detect account sharing, we may suspend or close the account pending a review.

Contact our support team via live chat or email and ask for a data summary. We process these requests in line with applicable data regulations for your region.

Send a closure request through live chat or email. Our team will verify your identity, process any pending withdrawals to your registered DANA, OVO, or GoPay wallet, and confirm the closure.

Yes. Access is available only where local law permits. If access from your region is restricted under local regulations, these terms do not create an entitlement to use the platform.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your cun999 Account

How to Reach Us About These Terms

Account Security, Data and Your Rights

Common Questions About cun999 Terms

01 Do these terms apply to deposits made through DANA, OVO, and GoPay?

02 What happens if cun999 updates the terms and conditions?

03 Can someone else use my account on my behalf?

04 How do I request a copy of my account data?

05 What do I do if I want to close my account?

06 Does access to cun999 depend on where I am located?

Terms & Conditions

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